Star Cats Petsitting
Private Petsitting in Your Home
Bronx, NY 10465
Phone Number: (718) 863-1384
Interview Q&A
How long have you been in business?
16 years
What is your primary product or service?
Private petsitting in the pet's home, not mine. NO boarding services.
How did you first become interested in your line of business? (if owner) - What is your background? (If owner or store manager)
I have always been a pet lover and decided to create a small p/t business to supplement my other p/t income and do something I knew I would enjoy. I am over 55.
How do you differentiate yourself from other businesses in your category and area?
I work with a contract, I do not accept jobs via e-mail, only initial inquiries can be done that way. Phone interview required, no texting for this,and then in-person interview to see that all works out for all concerned.
There is no charge for the interview visit. Do not travel more than 7 miles out of my area which is TN in the Bronx.
I give the pets the time they need-minimum is 45 mins per visit and dogs or multiple cats get more. New customers need to call at least 3 weeks in advance. I do not take emergency calls at the last minute from people I do not already know. I fully expect that people check my references,
as I do not want them to hear only my voice and story. I do not expect instant trust as our pets are like our children. NO overnight visits.
How many locations do you have and do you have plans to expand?
No locations -see above-and just go by this listing and word of mouth.
Provide detailed directions to your location
n/a
What type of payments do you accept?
Cash only at contract signing-no exceptions to pay-up-front policy. When I get to know someone as a regular, checks are OK-always up front.
Which areas do you service?
TN, Pelham Bay, Morris Park, Bronx Park East, Allerton Ave, City Island. Would consider Norwood/Mosholu Pkwy and Co-op City, NO Riverdale as it is too far..
Who owns your company or runs daily operations?
I am the sole proprietor and work alone.
What are your hours of operation?
My visits mainly occur during the day, and overall availability must be checked as I do go away on short trips from time to time. I am available to meet customers in the eve, but i always tell people that they must be willing to have an unrushed meeting with no unnecessary interrruptions.
What is the best compliment anyone can give you?
That their pets seemed happy and healthy, not traumatized, and that the home conditions were excellent-clean in food and litter areas, that they see I go above and beyond.
What is your favorite quote or Bible verse?
Make me a channel of your peace-from the prayer inspired by St. Francis who developed the Nativity scene as we know it today based on Gospel accounts-patron saint of the animals and the environment-did awesome work with animals and the poor in his day! (1200s)
Do unto others as you would have them do unto you